Effective Date: 12/02/2026
Website: dataplushub.com
Business Name: Data Plus Hub

1. Nature of Our Services

dataplushub.com provides digital services including mobile data bundles and related services delivered electronically.

Due to the instant nature of digital transactions, all purchases are generally final once successfully processed.

2. Wallet Funding

Funds added to your wallet are non-refundable.

Users must ensure they select the correct payment method and confirm the amount before completing payment.

3. Successful Transactions

Once a data purchase has been successfully delivered to the provided phone number, the transaction cannot be reversed.

Users are responsible for confirming the accuracy of the recipient phone number before submitting a transaction.

We are not responsible for errors caused by incorrect numbers entered by users.

4. Failed or Pending Transactions

If a transaction fails and your wallet is debited without delivery:

  • The amount will be automatically reversed to your wallet within a reasonable timeframe; or
  • You may contact support for manual verification and resolution.

If payment was made but wallet funding was not credited, users must provide proof of payment for investigation.

5. Duplicate Payments

In cases of duplicate payment confirmed by our payment provider, refunds may be processed after verification.

Refund processing time may vary depending on the payment provider.

6. Fraudulent or Disputed Payments

Accounts involved in fraudulent activity, payment disputes, or chargebacks may be suspended pending investigation.

We reserve the right to deny refund requests linked to abuse, fraud, or violation of our Terms.

7. Refund Processing Time

Approved refunds, where applicable, may take 3–10 business days depending on the payment provider.

8. Contact Information

For refund-related inquiries, contact:

Email: info@dataplushub.com
Phone: 0540210522

Please include your transaction ID and proof of payment when contacting support.